Housing is provided via vacant apartments all around the community. The size of the apartment and the rent range are determined by staff, while the participant has input into the location of the apartment (as availability allows). These factors are dependent on family size and the amount of income of each participant. Rent is calculated using a consistent formula for all participants. One year of social work services are provided to the family with the potential for renewal if the family continues to meet eligibility requirements. Families will also be assigned a Hope Team, a group of 4-6 volunteers that provides support and encouragement.

All families in the housing phase receive the support of a Clinical Family Social Worker to help eliminate their barriers to maintaining housing, especially relating to areas of financial knowledge, children’s education, and health and wellness (including mental health and addiction support).